Reviewed · HANOI TOURS
10 Days Unlimited 4G/5G Data Vietnam eSIM and Physical Card
Arriving in Hanoi with working data is one of the easiest ways to make your first hours in Vietnam less stressful. This service gives you 10 days of unlimited 4G, LTE, or 5G data and sets up the SIM at Noi Bai International Airport, so you can get online before leaving the airport.
I like two things here: the SIM is officially registered for use in Vietnam, and staff handle the activation for you. The full range of SIM sizes is included, and the service works with unlocked phones. Staff members including Trung, Quynh, Mai, and Ngo Thu Huong have been especially helpful with setup and package changes.
The main drawback is simple but important: this is data only, with no voice calls or SMS. You also need an unlocked, compatible phone, and the advertised 4G or 5G speed will depend on your device, network conditions, and local coverage.
In This Review
- Key points to know before you book
- Getting connected at Noi Bai Airport
- What the ten-day plan actually includes
- Choosing between an eSIM and a physical SIM
- Registration is a real advantage
- How useful is the coverage across Vietnam?
- The people at the counter make the difference
- Is $7.52 good value for ten days?
- What the first few minutes should look like
- Who should book this service?
- Booking, changes, and practical limits
- Should you book the Hanoi airport SIM?
- FAQ
- Where do I pick up the Vietnam SIM card?
- How long is the data valid?
- Does the plan include voice calls or SMS?
- Does the SIM work throughout Vietnam?
- Can I use an eSIM instead of a physical SIM?
- Does my phone need to be unlocked?
- What happens if the SIM does not work?
- Can I cancel the booking?
Key points to know before you book

- Pickup at Noi Bai Airport: Collect your SIM after arriving in Hanoi, with service available every day from midnight to 11:30 p.m.
- Ten days of unlimited data: The plan is designed for a stay of up to 10 days and covers internet use across Vietnam.
- Physical SIM or eSIM option: Nano, micro, and mini physical SIM sizes are included, along with an eSIM option.
- Staff handle registration: Vietnamese registration is completed for you, which saves time and avoids a confusing setup at the airport.
- Data only: You can use maps, messaging apps, email, translation tools, and social media, but the plan does not include a phone number for voice or SMS.
- Help at the counter: Staff members such as Trung, Quynh, Mai, and Ngo Thu Huong are noted for quick, friendly assistance.
Getting connected at Noi Bai Airport

This service begins at Nội Bài International Airport, in the Hanoi area. You go to the designated counter, show your booking confirmation, and receive either a physical SIM or an eSIM setup, depending on the option you choose.
That airport pickup matters. After a long flight, you may need directions, a ride app, a hotel message, or a translation tool before you have time to find a shop in central Hanoi. Getting connected at the airport lets you handle those first tasks right away.
The counter is open from 12:00 a.m. to 11:30 p.m. every day during the stated operating period, from June 6, 2025, through February 16, 2027. That broad schedule suits late arrivals and early departures, though you should still keep your booking confirmation handy so staff can identify your package quickly.
The setup is meant to be fast. Staff register the SIM under Vietnamese regulations and activate it for you. Trung is repeatedly singled out for friendly, quick help, while Quynh is noted for arranging a longer 19-day package without trouble. Mai and her colleagues are also praised for making the SIM setup quick and easy.
The exact counter position inside the airport should be checked on your confirmation before you arrive. The service information identifies Noi Bai International Airport as the meeting point, but it does not give a more detailed terminal or counter map.
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What the ten-day plan actually includes

The core product is a 10-day unlimited data plan. It supports 4G, LTE, and 5G internet, with coverage described as nationwide across Vietnam.
That means you can use data in Hanoi and continue using the same connection as you move around the country. The service is not limited to the airport or the capital. You can use it for maps, online bookings, messaging apps, email, ride-hailing, translation, weather checks, and general browsing.
The word unlimited is useful, but I would still read it in practical terms. The supplied information does not state a daily high-speed allowance, a fair-use limit, or any speed cap. If you use your phone normally for directions and communication, the plan should suit the purpose well. If you expect to stream large amounts of video or share your connection constantly, ask the counter staff about any network restrictions before relying on it.
The service lists 4G and 5G, but your actual connection depends on several factors. Your phone must support the relevant network bands, the device must be unlocked, and 5G must be available in the place where you are using it. A 4G connection is still included, so you are not dependent on 5G everywhere.
The service is for data only. You will not receive traditional voice service or SMS as part of this plan. That is not a serious problem for most people who use internet calling and messaging apps, but it does matter if a hotel, airline, bank, or local contact needs to call a Vietnamese phone number.
Choosing between an eSIM and a physical SIM
The biggest choice is not really between two different data packages. It is how you want to install the service.
An eSIM is convenient if your phone supports it. You do not need to remove your home SIM, and you can keep your regular number available for incoming messages if your phone supports dual SIM use. The information provided does not list every compatible device, so check your phone manufacturer’s eSIM support before booking that version.
A physical SIM is the safer choice if you are unsure about eSIM support. Nano, micro, and mini sizes are included, so the staff can provide the size your phone needs. You can remove your home SIM and insert the Vietnam card at the counter, with staff helping you make the switch.
The physical card also suits older or simpler unlocked phones. The main disadvantage is keeping track of your original SIM while it is removed. Put it in a small case or envelope rather than loose in your wallet, since losing it can create trouble when you return home.
The staff are used to helping with the setup. Trung is specifically praised for registering a SIM so it was ready to use without the customer needing to complete the process alone. That is useful because Vietnamese SIM registration rules can be less familiar than the steps involved with a typical airport Wi-Fi connection.
Registration is a real advantage

Official registration is more than a small convenience. Vietnamese mobile services require proper identification and registration, and the provider says these SIMs are registered in line with local regulations.
At the airport counter, trained staff handle this process. You avoid spending part of your first day searching for a mobile shop, dealing with paperwork, or trying to explain your phone needs through a language barrier.
The service information does not specify exactly which identity documents you must present. Bring your booking confirmation and the identification used for your Vietnam trip, and follow the provider’s instructions at the counter.
This is also where the money-back guarantee has value. The provider says it offers a full refund if there is a problem with the SIM. The practical details of how a technical issue is verified are not stated, so report any problem to the counter staff or the 24-hour support team as soon as you notice it.
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How useful is the coverage across Vietnam?

The plan advertises nationwide coverage. That is a strong fit for a multi-stop trip, since you do not need to buy a new card each time you leave Hanoi.
You can use the connection throughout Vietnam, subject to local network conditions. The service description does not name a particular mobile network, so it is not possible to judge coverage by a specific carrier’s reputation from the information supplied.
In towns and cities, data can help you find accommodation, check opening hours, translate signs, and contact local businesses. It is also useful for keeping transport details in one place instead of printing every reservation.
In more remote places, no mobile plan can promise perfect reception. The nationwide claim means the package is intended for use around the country, not that every road or rural area will have a strong signal. Download important booking details before leaving reliable coverage, and keep your hotel address saved offline as a sensible backup.
The people at the counter make the difference

The strongest part of this service is not a sightseeing route or a guided activity. It is the human help at the airport.
Ngo Thu Huong is described as making setup comfortable and helping with the internet connection. Another customer received assistance from her with a money exchange deal at the same counter, though currency exchange is not listed as a formal part of this booking, so do not assume it is included.
Sophie is described as professional and easy to find at the counter, which also offers exchange service. Trung receives repeated praise for being approachable, accommodating, and quick, even when language made communication harder. Quynh helped arrange a 19-day SIM for someone who needed more than the original ten-day term.
These details point to a useful strength: the staff do more than hand over a card. They help identify the correct package, complete registration, and get the phone ready. If your plan changes, ask about renewal or an extended package. The provider says plans can be renewed for longer stays, but the price for an extension is not supplied here.
The service has a 5 rating from 90 ratings and a 100 percent recommendation figure. That record supports the idea that the airport assistance is reliable, while the technical limits of the data plan remain worth checking for your own phone and usage.
Is $7.52 good value for ten days?

At $7.52 per person, the price works out to about 75 cents per day. For unlimited mobile data, airport pickup, registration, and staff-assisted activation, that is a low-cost way to cover a basic need.
The value is strongest if you want to be online as soon as you land. You are paying for more than a plastic SIM or an activation code. You are also paying to skip a search for a shop and to have someone deal with the local registration process.
A cheaper option might exist if you rely only on hotel Wi-Fi or buy a card in town. That approach can work, but it leaves you offline during the airport transfer and may require extra time after arrival. For a short visit, the time saved can be worth more than a small price difference.
The price covers one person and the listed ten-day plan. The information does not say that tethering or hotspot use is included, so ask before sharing the connection with a laptop or another phone.
The plan is less valuable if you already have a reliable international data package, a home carrier with affordable roaming, or a phone that cannot use the selected SIM type. Check those points before you pay.
What the first few minutes should look like

After arriving at Noi Bai, go to the stated pickup point and present your confirmation. Staff identify the booking, provide the physical card or eSIM instructions, and complete the registration and activation process.
With a physical SIM, the card can be fitted to your phone in the required Nano, micro, or mini size. With an eSIM, you should expect to follow the phone’s installation steps with staff assistance. The information does not give a fixed activation time, but the service is described as quick and hassle-free.
Before leaving the counter, confirm that mobile data works. Open a webpage or map, check that the correct SIM is selected for data, and make sure your home SIM has not been set to use roaming by mistake.
This small test can save you a return trip to the airport counter. It also gives you a chance to ask about the package end date, renewal options, and any issue with your phone while help is right in front of you.
Who should book this service?
I would choose this for a short Vietnam visit that begins in Hanoi, especially if you want to use your phone immediately after landing. It suits people who value a quick setup and do not want to deal with local registration alone.
It is also a good fit for anyone moving around Vietnam during a ten-day trip. Nationwide data means you can keep one service instead of arranging separate connections for each destination.
The eSIM version suits a recent compatible phone and anyone who wants to keep a home SIM installed. The physical card is better for an unlocked phone without eSIM support, or for anyone who prefers a staff member to install the card in person.
I would pause before booking if you need voice calls or SMS, since this plan provides neither. I would also check your phone’s unlocked status and eSIM compatibility first. The service is simple, but those two details decide if it will work for you.
Booking, changes, and practical limits
Confirmation is provided at booking, and the activity is listed as suitable for most people. Service animals are allowed, and the pickup point is near public transportation, though this product itself does not include airport transport.
You can cancel for a full refund if you do so at least 24 hours before the local start time. Cancellations inside 24 hours are not refunded, and changes made inside that window are not accepted.
The provider offers 24-hour customer support, which is useful if an activation problem appears after you leave the airport. Still, solve as much as possible at the counter, where the staff can inspect the SIM and phone directly.
Should you book the Hanoi airport SIM?
Book it if your priority is simple internet access from the moment you arrive. The low price, nationwide data, official registration, flexible SIM formats, and airport staff support make this a practical purchase rather than a complicated add-on.
Skip it if your phone is locked, you need a local voice number, or you already have dependable low-cost roaming. For everyone else, the service gives you a quick start in Vietnam and removes one small but annoying task from your arrival day.
FAQ
Where do I pick up the Vietnam SIM card?
You pick it up at Noi Bai International Airport in Hanoi, at the stated meeting point in Xã Nội Bài, Phú Cường, Hanoi City.
How long is the data valid?
The advertised plan is valid for 10 days. Other plan lengths from 7 to 30 days are also available through the provider.
Does the plan include voice calls or SMS?
No. This is a data-only service, so voice calls and SMS are not included.
Does the SIM work throughout Vietnam?
The service provides nationwide coverage across Vietnam, using 4G, LTE, or 5G internet where available.
Can I use an eSIM instead of a physical SIM?
Yes. An eSIM option is available. Physical SIM sizes include Nano, micro, and mini formats.
Does my phone need to be unlocked?
Yes. The service is intended for unlocked smartphone models.
What happens if the SIM does not work?
The provider offers 24-hour customer support and a full money-back guarantee in case of SIM issues. Raise the problem with staff as soon as possible so they can help.
Can I cancel the booking?
Yes. You can cancel for a full refund up to 24 hours before the experience start time. Cancellations within 24 hours are not refunded.
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